This Privacy Policy explains how Tech Savvies (“we”, “our”, or “us”) collects, uses, shares, and protects personal data when you use our services.

1. Information We Collect
We may collect the following types of information through the WhatsApp Cloud API:

User Information: Names, phone numbers, and any other information shared via WhatsApp messages.
Message Content: The content of messages sent and received, including images, videos, and documents.
Metadata: Information such as message timestamps, device details, and IP addresses.

2. How We Use Information
We use the collected data to:

Provide, improve, and maintain our services.
Communicate with users, resolve issues, and manage customer service.
Analyze user interaction for service enhancements.
Comply with legal obligations, such as data protection laws.

3. How We Share Information
We do not share your personal data with third parties except under the following circumstances:

With WhatsApp/Facebook: For purposes of delivering messages and ensuring service functionality.
Service Providers: Third-party companies that help us manage and provide our services.
Legal Requirements: If required by law, regulation, or court order.

4. Data Security
We implement reasonable technical, physical, and administrative measures to protect the personal data collected through WhatsApp Cloud API. However, no system is entirely secure, and we cannot guarantee complete data security.

5. User Rights
You have the right to:

Request access to the data we hold about you.
Correct any incorrect personal data.
Request deletion of your personal data.
Restrict or object to certain data processing activities.

6. Data Retention
We will retain your personal information only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and we will notify you of significant updates.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: gasser.magdy@techsavvies.net